Tree House Media, LLC Privacy Policy
- Personal Information: Any information that identifies or can reasonably identify an individual, such as name, email address, phone number, IP address, or payment details.
- Non-Personal Information: Information that does not directly identify you, such as aggregated data, device type, or browser type.
- Processing: Any operation performed on data, including collection, storage, use, transfer, and deletion.
- Data Subject: Any identified or identifiable natural person whose data is collected.
- Contact Information: Name, email address, phone number, business name.
- Account Information: Login details, preferences, service history.
- Transaction Information: Payment details, billing address, invoices.
- Technical Data: IP address, browser type, operating system, referring URLs, device identifiers.
- Usage Data: Pages visited, links clicked, time spent on the site, marketing engagement.
- Cookies & Tracking: Session cookies, preference cookies, analytics cookies, advertising cookies.
- Consent: For email marketing, cookies requiring opt-in, and promotional communications.
- Contractual Necessity: To provide services you request, process transactions, and fulfill agreements.
- Legitimate Interests: For analytics, service improvement, fraud prevention, and website security.
- Legal Obligations: To comply with laws, respond to lawful requests, enforce rights.
- Provide, maintain, and improve our services.
- Respond to inquiries, service requests, and support issues.
- Send marketing communications with your consent (you can withdraw at any time).
- Conduct analytics and measure engagement.
- Customize ads and content delivery.
- Enforce legal terms, prevent fraud, and maintain security.
| Cookie Name | Type | Purpose | Retention | Provider |
|---|---|---|---|---|
| _ga | Analytics | Tracks website usage | 2 years | Google analytics |
| session_id | Functional | Maintains session login | End of session | Tree House Media |
You can control or disable cookies through your browser settings or our cookie banner. Certain features may not function properly without cookies.
6. Data Retention
We retain information only as long as reasonably necessary:
- Contact and account information: up to 7 years after last interaction.
- Marketing data: until you opt out or withdraw consent.
- Transaction records: at least 7 years (for tax and legal compliance).
- Technical and analytics data: up to 2 years.
7. How We Share Information
We may share personal information with:
- Service Providers: Hosting, analytics, payment processors, subcontractors under contractual confidentiality.
- Advertising Partners: For targeted ads (with consent where required).
- Legal Authorities: To comply with applicable laws or protect rights.
- Business Transfers: In the event of a merger, sale, or acquisition.
We do not sell personal information for monetary gain. Under U.S. privacy law, some data sharing may be considered a “sale” or “sharing” for targeted advertising. You have the right to opt out.
8. International Data Transfers
If you access our services from outside the United States, your information may be transferred to and stored in the U.S. and other countries. For EEA/UK residents, we rely on Standard Contractual Clauses and equivalent safeguards.
9. Security Measures
We use appropriate technical and organizational measures to protect data, including:
- Encryption of data in transit and at rest.
- Role-based access controls.
- Regular security audits and monitoring.
- Staff training on data protection.
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
10. Data Breach Response
If a breach occurs, we will notify affected individuals and relevant authorities in accordance with applicable laws (e.g., within 72 hours under GDPR).
11. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your data.
- Correction: Request corrections to inaccurate data.
- Deletion: Request deletion of your personal information.
- Restriction: Limit how we process your data.
- Portability: Receive your data in machine-readable format.
- Objection: Opt out of direct marketing or processing based on legitimate interest.
- Do Not Sell/Share My Info (CCPA): Opt out of sharing personal data for targeted ads.
To exercise these rights, contact us at hey@treehousemediaco.com
12. Children’s Privacy
Our services are not directed to individuals under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors. If we become aware we have collected data from a child, we will delete it immediately.
13. Third-Party Links
Our website may contain links or embedded content from third parties. We are not responsible for the privacy practices of those websites.
14. Governing Law
This Privacy Policy is governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles.
15. Changes to this Policy
We may update this Privacy Policy from time to time. We will post updates with a new “Last Updated” date. Significant changes may also be communicated via email.
16. Contact Information
If you have questions or wish to exercise your privacy rights, you can reach us at:
Tree House Media LLC
Saint Augustine, Florida, United States
Email: hey@treehousemediaco.com
Phone: (904) 531-4668